Due to the personalised nature of the products we provide, we do not accept returns.
All our products are quality checked before packaged for collection/delivery.
Prices are subject to change and EXCLUDES delivery. In the case where payment has been made and a product has gone out of stock at that moment, we will be in contact to either offer a similar product, credit your account or refund you.
We do require FULL payment before we can start on your order.
Design proofs will be sent for approval and sign-off before we commence on production.
Collection points are available in Centurion and Alberton. We can also courier. We use The Courier Guy and/or PUDO.
LEAD TIMES VARY PER PRODUCT
- 7 to 10 working days on products and apparel not listed below, this includes 1 to 3 working days for design/setup.
- BLANKETS: 10 to 15 working days.
- CANVAS & PUZZLES: +- 10 working days.
- BUSINESS CARDS & FLYERS: +- 10 working days.
- BULK APPAREL & PRODUCTS (50+ units): lead times will be discussed.
- FULL SUBLIMATION APPAREL: 4 to 6 weeks. Please note full sublimation apparel are printed on the material and then manufactured. Minimum of 5 units.
If your order is time-sensitive, please contact us to see if and how we can assist. A rush-fee may be payable depending on the timeframe.